Customer Testimonies

Below are actual testimonies from our customers from Yellowbook.com, Google Places, etc..

         
July 2016
These guys were professional, courteous, had reasonable prices, and didn’t mind taking the time to answer questions and have a friendly chat. I'd had an oil pressure alarm going off, but my usual garage could not see me for at least 2 weeks. A buddy of mine recommended R&M, so I gave them a shot. They were really receptive, and serviced my car that same day. They delivered a level of work and customer service that far exceeded my old garage. I will definitely be returning to R&M in the future.
 
July 2016
I've taken my car in a few times the last few years for oil changes and most recently for mechanical issues.
I gotta say these guys are good people!!! One day last week when I stopped in to set an appointment up to have wheel bearings changed my car wouldn't start up. They came out, took the time to figure out what was wrong and got it running again for me........ NO CHARGE!!!
If you want honest, reasonable prices and good customer service bring your vehicle here.
On a side note this is my first review I've ever done on a business and a well deserved one at that!
 
April 2016
Always had a great experience with professional staff. Willing to work around my schedule and provide great advice at fair prices. Highly recommend.

 

 

 

 

 

Jul 3, 2014
by bwang40


I was there for a car accident. The oil plug dropped in the half way. They fixed it fast. The workers and the owner of the shop are very kind. Thanks to them I was able to continue my trip to Washington. The service is fast and cheap. A really nice and worthy place to have you car repaired

 

 

Mar 17, 2014
by danieled63

My daughter is a student at UD and had a problem with her Nissan Sentra, so we had it towed into R and M. We were ripe to be taken advantage of! Not only were we not, but we were treated as though we were long time customers! Al did a tremendous amount of work at a very fair price! I highly recommend these guys!

 


 

Feb 1, 2014
by anonymous

Al and the guys are all great!! Very up front with issues concerning the vehicle and they explain exactly what's going on. Scheduling an appt is always easy to do. I love the Saturday hours. I would highly recommend R&M automotive to take care of you and your vehicle

 

 

 

         

QUICK GREAT SERVICE AT AN AFFORDABLE PRICE


by Chris Faraone - 05/13/2011

Took my car in to R & M Automotive today. Was very impressed with the honesty of the employees advising me of repairs needed to my vehicle. They care about the results they provide their customers. They are polite, friendly and everything they do is explained. The repairs to my vehicle were done timely and most importantly affordable. Would recommend this auto company to anyone needing auto repair services.

C. Faraone

 

 

 

 

 

 

 

 

 

Excellent Service


by gotstuck - 05/06/2011
I drive 200 miles a day. I broke down about 100 miles from home, and had no idea where to go to get my car fixed by good, honest mechanics. A coworker from the Wilmington area recommended R&M. These guys were GREAT. My car needed a good deal of work (standard transmission went). Not only did they completely fix the problem, they also repaired a few other minor issues I had (new belts and hoses, oil pump, etc.). My car is important to me, and buying a new one now is not an option. My car runs LIKE NEW -- I'm even getting better gas mileage. Al and Mike kept in touch with me every step of the way through the repairs, and did excellent work at a very fair price. If I lived in the area, they would absolutely get all of my business. I strongly urge anyone who needs ANY kind of car repair done who lives near R&M to let these guys take care of it for you. Their service will blow you away. I still can't believe how much my car seems to be as good as new (and it's a '98!).
 

Never had a problem


by Peter Inerfield - 05/05/2011

I've been going to them for years. Any problems get fixed quickly and correctly. I have never had any problems with their service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         

Honest & Dependable!


by mytimeistoday - 05/05/2011
Brought my car in for engine problems--hard to start, poor performance; after they inspected my vehicle, it turned out that all i needed a new distributor. Gave me a great price and work was completed within three hours. they also performed--at no expense--a safety check, which showed my brakes would need replacing in three months. I've been a loyal customer ever since. Honest mechanics are hard to come by, but Al & Mike @ R & M stand far above other mechanics I've had in the past. They don't try to sell you jobs that you don't need or over-charge you, either. Now, my kids bring their vehicles to R & M, knowing they will get true, honest and top professional quality service for their cars. I highly recommend them for any repair work you need, be it a simple oil change or a full engine work.
 

Excellent Local Repair Shop


by John A. - 05/03/2011
It's not easy to find a good local car repair shop that you can trust, but I did. R&M does great work at an honest price.
I highly recommend them!!!
 
May 14, 2011
5 May 14, 2011 business
R & M Automotive, Inc 2201 Ogletown Rd Ste A,
Newark, DE 19711
USA
New to DE, I wasn't sure where to take my car for diagnosis of the scary noise it was making. I am so glad I chose R&M. Everyone there was competent, efficient, friendly, and accommodating. Mike actually brought my car parts to the waiting room to... (More) New to DE, I wasn't sure where to take my car for diagnosis of the scary noise it was making. I am so glad I chose R&M. Everyone there was competent, efficient, friendly, and accommodating. Mike actually brought my car parts to the waiting room to demonstrate the problem to me, and he got the parts I needed and put them in my car promptly, despite the many business calls he received and the flow of customers he was serving. To top off the good experience, the cost for my car repair was relatively low. Susan V
         
Apr 23, 2011
by Guest69138
5 Apr 23, 2011 business
R & M Automotive, Inc 2201 Ogletown Rd Ste A,
Newark, DE 19711
USA
R&M Automotive have been servicing our cars for 9 years. We are always satisfied with their quality of work. We would recommend them to anyone you will be pleased with their service
 
Apr 23, 2011
5 Apr 23, 2011 business
R & M Automotive, Inc 2201 Ogletown Rd Ste A,
Newark, DE 19711
USA
My van had been hesitating and I had seen 2 mechanics and they were not able to correct the problem. I took it to Al and he was able to correct the problem and fix it for less than the other two mechanics. I wish I went to him first! I will... (More) My van had been hesitating and I had seen 2 mechanics and they were not able to correct the problem. I took it to Al and he was able to correct the problem and fix it for less than the other two mechanics. I wish I went to him first! I will take all my work there and have been referring my friends there also. Thanks, R&M Automotive.
 
Mar 21, 2011
5 Mar 21, 2011 business
R & M Automotive, Inc 2201 Ogletown Rd Ste A,
Newark, DE 19711
USA
Service & Repair at a Price that is fair is the absolute TRUTH! Mike has always completed the work quick & the 1st time. Every time I call with a problem they diagnosis & repair without overcharging or telling me that they found other items... (More) Service & Repair at a Price that is fair is the absolute TRUTH! Mike has always completed the work quick & the 1st time. Every time I call with a problem they diagnosis & repair without overcharging or telling me that they found other items needing repair. R & M Auto will be the only company to ever work on my Nissan X-Terra. Al & Mike are the best.